Centred, at the heart of wellbeing
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Centred, at the heart of wellbeing
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Worried about someone?

Help for family, friends and professionals

If someone you care about is struggling, you do not have to work it out on your own. Here is how to spot the signs, start a conversation and get them the right support.

Call 01463 236 507
For professionals
Two people holding hands in support

For family and friends

Three things you can do today

1

Notice the signs

Changes in mood, sleep, eating or withdrawing from people can be early signs. Read our guide to warning signs and symptoms.

2

Start a conversation

Pick a quiet moment, ask how they are and listen without judging. You do not need to have the answers.

3

Help them take a first step

Offer to come along to our drop-in support together, or call us to talk through the options.

For professionals

How to refer to each service

GPs, health professionals and social workers can contact us directly. Always refer with the person’s agreement.

Drop-in support

Self-referral

No referral needed. Anyone aged 18 or over can walk in at the Discovery College in Inverness or Wick.

Drop-in details

Support at home

CMHT, SDS or self-funded

Referral through the Community Mental Health Team, Self-Directed Support or self-funded. Call the local office.

Local offices

The Recovery Centre

Professional referral

Referrals from doctors, nurses, occupational therapists and other professionals. Call 01463 716 600.

How to refer

Private care at home

Self-funded

Families can arrange care directly. No social work assessment needed, with a free consultation.

Private care

Looking after yourself

Supporting someone can be hard

Caring about someone who is struggling takes a lot out of you. Make time for yourself, talk to people you trust and ask for help when you need it.

  • Our drop-in is open to carers and family members too
  • Breathing Space: 0800 83 85 87
  • Samaritans: 116 123, 24 hours a day
Drop-in support
Two friends sharing a cup of tea

Questions

Frequently asked questions

You can call us for advice about how to support someone. To make a referral, we need the person’s agreement.

That is common. Keep the door open, stay in touch and let them know where support is when they are ready.

If someone is in immediate danger, call 999. If they need urgent help, call NHS 24 on 111.